470 Peer Support Warm Line
Funds a statewide, peer-run phone support line in Illinois to provide confidential behavioral health support and early intervention, staffed by trained individuals with lived recovery experience.
Funder: Illinois Department of Human Services
Due Dates (Anticipated): April 2027: Full application due | April 2027: Questions deadline | April 2027: ICQ submission deadline
Funding Amounts: $500,000–$1,200,000 per award (1 anticipated award); up to $1,200,000 total; 12-month project period, with possible renewals.
Summary: Supports the operation of a free, confidential, peer-staffed support line for Illinois residents to improve behavioral health crisis response and wellness.
Key Information: Forecasted opportunity—dates and requirements are projected; confirm details on the program page before applying.
Description
This opportunity funds the Illinois Peer Support Warm Line (PSWL), a statewide, peer-operated phone support service for individuals needing emotional support, early intervention, or wellness support in place of or between formal behavioral health services. The program aims to expand access to evidence-based peer support, address behavioral health workforce shortages, and provide a confidential, judgment-free space for callers. Services must be delivered by staff with lived experience in behavioral health recovery, holding or working toward Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS) credentials. The grantee will operate the phone line, provide staff training, maintain a resource directory, and report on program outcomes, all in alignment with national and SAMHSA guidelines for peer-operated warmlines.
